FREQUENTLY ASKED QUESTIONS

Advanced Pools is pleased to supply answers to these commonly asked questions about pool maintenance and cleaning.

Advanced Pools - helping ensure the maximum enjoyment from your backyard investment, when you know that your pool or spa is at its sparkling best!

 

 

Why does my water seem to go cloudy all the time?

Why can't I maintain a chlorine residual?

How long do I run my pump and filter for?

When should I backwash/clean my filter?

How often should I change the sand in my filter?

Is a salt chlorinated system better then the traditional hand chlorinated system?

CHEMICALS & BALANCING POOL WATER

Why does my water seem to go cloudy all the time?

Cloudy water can be caused by many things. Common causes are water out of balance, a problem with the filtration system, such as old sand or broken/worn parts or tiny particles that are too small to be removed by the filter.

If your pH is too high or your total alkalinity is incorrect, the water can appear to be cloudy. If this is the case, balancing the pool water will help to solve this problem.

If you are finding that you are running your equipment all the time and there is no difference in the clarity of the water, then there is a good chance the cloudy water in your case is caused by old sand or old filter cartridges.

Sometimes the water in the pool can be filled with tiny particles that are too small to be filtered out. By adding a water clarifier, such as Polysheen plus, these tiny particles are brought together to form larger particles, thus enabling the filter to remove them and restore your pool waters clarity.

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Why can't I maintain a chlorine residual?

If you can not seem to ever get a chlorine reading or keep chlorine in the water there could be a number of reasons which cause this to occur.

If the filtration system is not working as it should to remove the small particles from the water the chlorine demand is increased, therefore check your filter to make sure it is running at its optimum.

If your pool water is exposed to the sun you would find it difficult to maintain a chlorine residual without stabiliser. Stabiliser is a product that protects chlorine from the sun. Working like a sun-screen, it keeps the chlorine in the water longer and therefore helps to keep a constant chlorine residual. To check your pool contains enough stabiliser to carry out this function, bring in a water sample to us and we will check it for you FREE.

Sometimes, if you have too much "used up" chlorine, it can make it difficult for the free chlorine to sanitise, therefore causing the chlorine residual to be low. This can be removed by simply shocking or ozidising the pool water. BioGuard LITE or for salt pools BioGuard Salt Pool Sparkle are very effective in removing the 'used up' chlorine from the water.

Keep in mind that if your water contains too much chlorine it can bleach the tablet causing a false zero (0) reading. If you suspect this, dilute your water sample with fresh water. If you get a pink reading in the diluted sample it means there is too much chlorine in the water.

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EQUIPMENT & MAINTENANCE

How long do I run my pump and filter for?

For an average size pool (around 50,000 litres) the pump and filter should run for 8 hours a day. This allows the entire volume of water to move through the filter at least twice and if you have a salt chlorinator enables the chlorinator to produce a sufficient amount of chlorine.

REMEMBER - this time of 8 hours does not include the time the pool is in use.

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When should I backwash/clean my filter?

Every filter is different, therefore take note of the pressure reading after the filter has been cleaned. When the pressure climbs to 40 -50 kpa more then the clean pressure rate you know it is time to clean the filter.

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How often should I change the sand in my filter?

The sand in a sand filter needs to be replaced between every 5-7 years. If you are running the filter continuously and you find the water does not appear to clear and the filter requires more frequent backwashing then its definitely time for new sand.

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Is a salt chlorinated system better then the traditional hand chlorinated system?

Salt chlorinators do have many advantages over the traditional hand chlorinated system.

Firstly, a salt chlorinator saves you money. The salt chlorinator sanitisers pool water by converting the salt in the water to a chlorine gas, sanitising your water and then changing back to salt. This circular process therefore saves you money as you do not need to continually buy chlorine or salt. Adding fresh water to the pool does cause the salt levels to drop and therefore salt pools do require salt to be added, usually once or twice a year. Despite this, the cost of a 20Kg bag of salt is usually around $7.50, again much cheaper then chlorine.

Secondly, salt chlorinators are fully automatic making maintaining a pool a much easier job. Simply, enter the times you want the system to run and the chlorinator will automatically switch itself on and off. The more recent chlorinators will also periodically clean themselves, again making owning a pool even more easier.

Thirdly, the salt in the water works as a natural water softener, creating a much more comfortable environment to swim in compared to the harshness of a hand-chlorinated pool.

And finally, safety. When it comes to pools, the most important thing is that your family is kept safe from bacteria and algae. Chlorine does not have a long life and therefore even if you test the water for chlorine before swimming and find the level is correct, after an hour or so that chlorine could have completely disappeared, leaving the water open for dangerous bacteria. Because a salt chlorinator will continue to sanitise your pool whilst the pool is in use, the chlorine in the water is constantly been replaced with new chlorine, keeping the water sanitised at all times and keeping your family safe.

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